- Oct. 09
- Richard Parker
4 Ways to Convince Online Customers to Make a Purchase
To increase your business sales, you not only need the right products, but you also need to be able to market them in the language your potential customer will understand. As simple as this sounds, it requires more work, especially as the competition grows daily from other e-commerce websites.
Currently, we all agree that the internet is not just a craze. The United States alone has an e-commerce revenue of $343 billion and it was ranked the second largest e-commerce market behind China. This appeal has prompted brands to establish a more robust online presence, creating even stiffer competition in the sector.
As an entrepreneur, you are faced with several questions about how to get customers to buy from your website, compete effectively, or which strategies to employ to increase sales and revenue. If you need answers to any of these queries, you should check these four tips outlined below.
Get a Good Website Design
A poorly designed website or one that looks temporary is often regarded as untrustworthy. At the point when a website seems as though it “cut corners” on presentation, potential customers may begin to doubt the validity of the entire business as a whole. If a customer is not convinced about their order’s security and safety, there is no chance they will proceed with a purchase. A professionally designed website, on the other hand, creates a good impression of a brand.
Provide Precise Product Details and Pricing
Just as a good photo display is essential for making a sale, customers should not work too hard to find information on pricing, product details, and shipping offers. The more time a customer spends looking for a simple product description, the more likely they will question the item and their craving for it. Avoid anything that will make them stall purchase by making the necessary details readily available. If a product happens to have a hefty price tag, it is legitimate not to display them, but rather give them a starting pricing range.
Reviews and Testimonials
Several studies have proven that a positive online review by a customer can increase retails, whereas a negative review will do otherwise. A consumer review survey suggests that 85% of customers trust online reviews as they do personal commendations. A customer is more likely to buy if there are reviews on a product or service. Individuals are likely to trust outside opinions of who have patronized your product for themselves. So allow them to sell your items for you. Seek authorization from such customers to display their quotes from emails and letters sent to you and embed them on review sites.
Offer a Unique Product
This does not necessarily imply offering a unique product or service though that could also be useful. It is more about what entrepreneurs are offering differently compared to their competitors and rivals. It can be an exchange or return policy, a type of rebate, extended working hours, or offering incredible service. This also means offering anything else aside from the product itself that a customer will find valuable. Do you need help finding those extra services to boost sales, or strategies to help you find your targeted market? Fortunately, agencies like EmberTribe will help figure out those details to ensure growth while staying ahead of the competition.